Privacy Policy
How Mabry Lawn & Sprinklers collects, uses, and protects your information — and our promise that we never sell it.
Effective date: January 1, 2026 · Last updated: January 1, 2026
Mabry Lawn & Sprinklers LLC ("Mabry Lawn & Sprinklers," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. It applies to information collected through our website, by phone, by email, and in the course of providing our irrigation services in and around San Antonio, Texas.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Our Core Promise — No Sale of Your Data
We do not, and will not, sell your personal information. We do not rent, trade, or otherwise disclose your personal information to third parties for their own marketing purposes. The information you provide is gathered solely to respond to your requests, provide our services, and communicate with you about your account or service.
We do not sell or share personal information in exchange for money or other valuable consideration. If our practices ever change, we will update this policy and obtain any consent required by applicable law before doing so.
2. Information We Collect
We collect only the information we need to serve you. This may include:
Information you provide to us
- Contact details — your name, phone number, email address, and service or billing address.
- Service information — details about your irrigation system, property, or the work you are requesting.
- Communications — messages, form submissions, and notes from calls or emails between you and us.
- Payment information — when you purchase a service plan, payment is processed by our third-party payment processor; we do not store your full card or bank details on our systems.
Information collected automatically
- Website usage data — such as your IP address, browser type, device information, pages viewed, and the date and time of your visit, collected through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide complimentary estimates.
- Schedule, perform, and follow up on irrigation services and maintenance plans.
- Process payments and administer service plan agreements.
- Send you service updates, appointment confirmations, and, where permitted, occasional information about our services.
- Maintain records, comply with legal and regulatory obligations, and improve our services and website.
4. How We Share Information
We share your information only as necessary to operate our business and only with parties who are obligated to protect it. We may share information with:
- Service providers who perform functions on our behalf — such as payment processing, scheduling, hosting, email delivery, and customer communication — and who are permitted to use it only to provide those services to us.
- Regulatory or government authorities where required, including compliance with the Texas Commission on Environmental Quality (TCEQ) and the San Antonio Water System (SAWS), such as filing required backflow test reports on your behalf.
- Legal and safety purposes — when required by law, subpoena, or court order, or to protect the rights, property, or safety of our customers, our company, or others.
We never share your information with third parties for their own advertising or marketing.
5. Cookies & Website Technologies
Our website may use cookies and similar technologies to help the site function, remember your preferences, and understand how visitors use the site. Most web browsers let you refuse or delete cookies through your browser settings. Disabling cookies may affect how some parts of the site work.
6. Text Messages & Email Communications
If you provide your phone number or email address, you consent to receive service-related communications from us. If we send promotional messages, you may opt out at any time by replying STOP to a text message, using the unsubscribe link in an email, or contacting us directly. Message and data rates may apply. Opting out of promotional messages does not stop communications necessary to provide a service you have requested.
7. How We Protect Your Information
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect against loss, misuse, and unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We keep your information only as long as needed to provide our services, maintain business and accounting records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to securely delete or de-identify it.
9. Your Rights & Choices (Texas Residents)
Under the Texas Data Privacy and Security Act (TDPSA), Texas residents have certain rights regarding their personal data, subject to the law's requirements and exceptions. These may include the right to:
- Confirm whether we process your personal data and access that data.
- Correct inaccuracies in your personal data.
- Request deletion of personal data you provided or that we obtained about you.
- Obtain a portable copy of your personal data where applicable.
- Opt out of the sale of personal data or of targeted advertising. Note: we do not sell personal data or use it for targeted advertising.
To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by law. You will not be discriminated against for exercising your rights, and if we deny a request you may appeal by contacting us.
10. Children's Privacy
Our services and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
11. Third-Party Links
Our website and payment pages may link to third-party sites, such as our payment processor. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page, and your continued use of our website or services after an update constitutes acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
- Mabry Lawn & Sprinklers LLC — San Antonio, Texas
- Phone: (210) 744-9841
- Email: mabryservices@gmail.com
Please note: This Privacy Policy is provided as a general template and does not constitute legal advice. Laws change, and every business is different. We recommend having a licensed Texas attorney review this policy before publication to confirm it fits your specific practices and current legal requirements.
Family-owned, TCEQ-licensed irrigation specialists serving San Antonio since 2015. Certified backflow testing and current on the latest SAWS requirements.